US Foods announced it is expanding artificial intelligence (AI) features in its ecommerce tools — including an ordering capability that can turn photos, PDFs and handwritten notes into digital orders — as its fiscal Q4 2025 sales increased.
The foodservice distributor looks to make buying faster for customers and reduce routine work for its sales force.
CEO Dave Flitman said on the company’s fiscal Q4 earnings call that US Foods added “AI-driven ordering” inside its MOXē platform, allowing customers and sellers to upload documents or images and have the system translate them into an order.
Flitman framed the technology as both a retention and productivity play, telling analysts that customers who use MOXē tend to buy more and stay longer, while self-serve digital ordering frees sales reps to spend more time on customer growth and new account development.
How US Foods grew sales in its fiscal Q4 2025
The company is pairing those customer-facing tools with logistics technology aimed at improving delivery efficiency. Flitman said US Foods completed deployment of routing technology from Descartes across its distribution network in 2025 and recorded about a 2% improvement in cases delivered per mile in its broadline delivery business compared with the prior year, with more gains expected as the system matures.
US Foods also continues to expand Pronto, its small-truck delivery service. Flitman said Pronto operates in 46 markets, with plans to launch in 10 to 15 additional markets in 2026. He said “Pronto next-day” service is live in 24 markets and is expected to add about 10 more markets this year.
The company is leaning into those digital and delivery capabilities as it works to grow sales with its largest customer segments — independent restaurants, health care and hospitality — even as broader restaurant demand has been uneven, executives said.
US Foods reported Q4 net sales of $9.8 billion, up 3.3% from a year earlier. Net income rose to $184 million in the quarter.
For its full fiscal 2025, US Foods net sales increased 4.1% to $39.4 billion, while net income climbed 36.8% to $676 million.
Percentage changes may not align exactly with dollar figures due to rounding. Check back for more earnings reports. Here’s last quarter’s update on US Foods sales and revenue.
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